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Download Our App For Better Experience
This Privacy Policy is designed to help you understand what information OurAstro collects, why we collect it, and how we use it. Your privacy is important to us, and we encourage you to read this policy carefully.
Users can access the OurAstro app only after logging in.
OurAstro is a subscription-based application. An active subscription is required to use the app and its services.
This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal information for anyone who chooses to use our services.
By using OurAstro, you agree to the collection and use of information in accordance with this Privacy Policy. The personal information we collect is used solely to provide, operate, and improve our services. We do not share your information with third parties except as described in this policy.
Terms used in this Privacy Policy have the same meanings as in our Terms & Conditions unless otherwise defined here.
To provide a better experience while using OurAstro, we may ask you to provide certain personally identifiable information, including but not limited to:
Name
Email address
Phone number
Address
Gender
Date of birth
Anniversary date
Location
Profile picture
This information is retained by OurAstro and used strictly in accordance with this Privacy Policy.
The app uses APIs to communicate securely with our servers and databases.
To function properly, OurAstro may request the following permissions:
Camera – for video consultations
Device Audio – for video consultations
Contacts – (READ_CONTACTS, WRITE_CONTACTS)
Location – (ACCESS_COARSE_LOCATION)
Device Permissions –
INTERNET
ACCESS_NETWORK_STATE
RECEIVE_BOOT_COMPLETED
VIBRATE
OurAstro uses third-party services that may collect information used to identify you. These services operate under their own privacy policies.
Third-party service providers used by OurAstro include:
Google Play Services
Google Analytics for Firebase
Whenever you use OurAstro, and an error occurs within the app, we collect data and information through third-party tools known as Log Data. This may include:
Device IP address
Device name
Operating system version
App configuration
Date and time of usage
Other diagnostic statistics
This information helps us improve app performance and reliability.
Cookies are small data files used as anonymous unique identifiers. While OurAstro does not directly use cookies, third-party tools and libraries integrated into the app may use cookies to enhance their services.
You can choose to accept or refuse cookies through your device settings. Refusing cookies may limit certain features of the Service.
We may engage third-party companies or individuals to:
Facilitate our services
Provide services on our behalf
Perform service-related tasks
Analyze app usage and performance
These third parties may have access to your personal information only to perform assigned tasks and are contractually obligated not to disclose or misuse it.
We value your trust in providing us with personal information and strive to protect it using commercially acceptable security measures. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
OurAstro may contain links to third-party websites. If you click on such links, you will be redirected to external sites not operated by us. We strongly advise reviewing the privacy policies of these websites, as we have no control over their content or practices.
OurAstro does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided personal data, we will immediately delete it from our servers.
Parents or guardians who believe their child has shared personal information with us should contact us immediately.
OurAstro may offer paid products and services. All payments are processed through third-party payment gateways.
We do not store or collect payment card details. Payment information is handled directly by payment processors and governed by their respective privacy policies.
We may update this Privacy Policy from time to time. Users are advised to review this page periodically for updates. Any changes will be effective immediately upon posting on this page.
If you have any questions or suggestions regarding this Privacy Policy, please contact us at: support@ourastro.com
